TERMS OF SERVICE

Welcome to ServerSold!

ServerSold owns all editorial content and graphics on this site. ServerSold provides web services to subscribers all over the world, and all customers must abide by the following Terms and Conditions of Service. The terms of service listed below are intended to give the greatest level of service possible. This ServerSold Terms Of Service agreement (hereinafter referred to as the "TOS") establishes the terms and conditions under which ServerSold's Services (hereinafter referred to as the "Services") will be delivered to you following your registration. You attest to the fact that you are at least 18 years old. The TOS clearly outlines what is and is not permitted to be done with the Services. This TOS is not exhaustive, and ServerSold maintains the right to change it at any time, with notice published at www.ServerSold.com. No employee's of ServerSold verbal or written agreement/statement, or anything on the ServerSold website, will take precedence over the TOS. The Customer agrees to all of the terms and conditions of the TOS, as changed from time to time, in their entirety by registering for and using any of ServerSold Services. Customer is accountable for his or her Clients if he or she resells or represents the Services for which he or she is paying. Only the Customer who is paying for the Services is recognized by ServerSold, not his or her clients. Violation of the TOS or any other activity deemed inappropriate by ServerSold may result in the Customer's Services being terminated or suspended.

New Account

We'll set up your account once we've received payment and screened the order(s) for fraud by ourselves and/or our payment partner(s). You have to supply us with an email address that is not @ the domain(s) under which you are registering. If there is ever an issue with abuse or we need to contact you, we will use the primary email address on file. You must keep the email address on file up to date and current at all times. You must ensure that the contact information for your domain account and your actual domain name(s) are valid and up-to-date if you have a domain name registered with ServerSold. ServerSold is not responsible for a lapsed registration caused by the domain being paired with outdated contact information. If you need to double-check or alter this information, go to your clients' section and make the changes yourself. Your account may be terminated if you provide fraudulent contact information of any type. Within 3 days of establishing your account with ServerSold, you will be required to present government-issued identification (Passport/National ID/Driving License, etc.) and proof of address (Utility Bill) for any service purchased from ServerSold. If you don't meet these standards, your order may be flagged as fraudulent and refused. New account setup may be delayed due to unanticipated challenges with numerous mail servers and any connection problems between your ISP and ServerSold operating office.

Payments

When you subscribe to our services, you are signing up for a pre-paid service, and all ITES (domain registration, web hosting, SSL, and so on) services are subject to 5% VAT, or 5% VAT and 2% sales tax for web development services. All past-due invoices can be paid online with bKash, or PayPal, as well as via bank transfer or walk-in payment at our operation office. Except for payments made through our offline method, all online payments are subject to a payment gateway fee, which will be added automatically when you select payment options in your Clients Area > Invoice. From 30 to 1 day before the renewal date, renewal notices are sent numerous times through email. bKash, Bank Transfer, and Walk-in-Payment are the only methods of payment we accept at our operation office. If your yearly charge is declined and we are unable to contact you, the late fees to authorize your account will apply. Any questions about payment should be directed to the ServerSold support forum. We shall take the following steps if a shared/reseller/VPS/Dedicated/Email Server/Spam Filtering/File Hosting, etc. account has a past due invoice.

You must note:

• 1 Days – Accounts are suspended
• 7 Days – Late Fee Added
• 30 Days – Accounts will be terminated

Refund policy

You can cancel your shared hosting plan for a full refund within the first 7 days. It is applicable (1) if you are experiencing technical difficulties with our server, (2) if a feature that we discussed in the package specification is missing, or (3) if you are experiencing any other server error that we are unable to resolve. If you cancel within 7 days, you will only receive a full refund for your shared hosting service. Because of the one-of-a-kind nature of their costs, most add-on products, such as domains, are not eligible for a money-back guarantee. If you cancel within 7 days of receiving your free domain, ServerSold, Inc will deduct a non-refundable domain name registration fee from your refund. ServerSold, does not provide refunds for shared or reseller hosting cancellations after 07 days. Furthermore, change of mind is not permitted within 07 days. There are no partial or full refunds for monthly services such as VPS/Dedicated servers. However, if you have subscribed to any of these services for more than one month, you will receive a full refund for any unused periods. Any special, customized, or temporary packs, such as student packs, are not refundable. There are no refunds for web services such as web design and development, web templates and themes, technical support, and so on.

Cancellations

You must write to sales or request a Cancellation from your clients' area if you wish to cancel your services.

Opt-in Email Marketing

If you choose to engage in marketing your site and/or services via email please heed the following. The only permitted form of email marketing is that in which the list is accepted. By definition, opt-in is where people provide you with their email address specifically requesting to be on your email list for information about your site and/or service. If we find your account transmitting email to persons that did not authorize such activity, that is grounds to suspend and terminate your site. Note: On the flip side, the joining of an opt-in email list does not guarantee the legitimacy of such a list. Please contact us before taking any steps so that you will not be a victim of spam from second and third parties of such lists.